SHIPPING

Shipping Time
Orders are normally shipped within 48 business hours of receipt - often the same day. USPS Priority Mail takes about 3 business days to arrive at a US Destination, and typically 6-10 days international, not counting the initial shipping day.

During holiday season due to a large volumn of orders, shipping can be delayed by a business day. Please try to order early and allow ample time for delivery. (We cannot be responsible for USPS, UPS, or international customs delays.)

How We Ship
Most of our US orders are sent via USPS Priority Mail service, insured. We also offer the option of UPS two day. If you need your items faster, please call in your order for next day delivery via UPS.

International Orders
International Orders are always shipped via USPS Global Priority, unless you specifically request Global Express. Shipping costs depend upon the weight of your package and its destination.

Below are some examples of Global Priority shipping costs to various countries. As an example, we used a two pound package insured for US $50.00. Your order may be different depending upon weight and insured value.

Australia - 28.65
Belgium - 27.40
France - 26.40
Great Britan - 27.40
India - 26.10

 

International shipping Time
International orders are shipped within 48 business hours of receipt. Typically packages arrive in the destination country via Global Priority in 6-10 days. Global Express is much faster, but also much more expensive. If you prefer Global Express shipping we recommend you email us first for delivery time and charges. Your tracking number will allow you to check the movement of your package.

International Order Status
We regret that we have no influence in speeding up your order through customs, and we have no way to check on your local customs office policies, potential delays and charges. Please note that you, the Customer, are responsible for any shipping charges, potential taxes, duties or other customs fees assessed in the country of delivery. If in doubt, please check with your local customs regulations prior to ordering.

If your order is refused by local customs and returned intact to us, we will refund your original order amount (less any shipping fees and a 15% restocking fee). Customs may randomly delay packages: although we have had reports of no delay at all to just a day or two, we've also heard of package delays to up to two weeks. We regret that we have no control over this, nor a way to check.

 

In a Hurry?: If you'd like to have your order delivered UPS next day delivery, just call us at:

541-359-0952 or 877-233-5938.

(shipping charges will be calculated by weight and postal code.)

IMPORTANT: Please realize that USPS and UPS do NOT count the pick-up day as one of the delivery days!

For example, if you place an order on Monday and select 2 Day Air, It will not arrive on Tuesday! (Depending upon the time of your order, it may be picked up on Monday, but could be picked up on Tuesday.)

It is our policy to make every effort to ship rush orders the same business day as we receive them, but we cannot be held responsible for USPS and UPS policies.

Once your order has been processed for shipping, you will receive an automated shipping label notification from the carrier containing your tracking information. This will be sent to the e-mail address you've entered on your order form, so please enter your email address correctly.

Note to Paypal users: If you select the "other loctions" shipping option and complete your purchase via Paypal, we will send you a paypal bill for the shipping charges. You will need to complete payment before we can ship your order.

 

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