|
Shipping Time
Your items will ship from our local store or our warehouse.
Most items are shipped from our local location within 3 business
days of receipt - often the same day. However, sometimes we are awaiting
delivery of a shipment and may hold your order for several additional
days before shipping. If this is the case, we will email you for permission and offer you other options as well.
USPS Priority Mail takes about 3 business days
to arrive at a US Destination, and typically 6-10 days international,
not counting the initial shipping day.
Items shipped from our non-local warehouse take about a week to ship,
and sometimes longer in heavy holiday periods. When this is the case,
we usually divide your shipment so that most items ship quicker. Common
items shipped from our warehouse may include large crystal balls and
special order products. Please
with any questions about shipping time for specific products.
During holiday season due to a large volumn of orders, shipping can
be delayed, a lthough we make every effort to ship quickly. Please
try to order early and allow ample time for delivery. (We cannot
be responsible for USPS, UPS, or international customs delays.)
How We Ship
Most of our US orders are sent via USPS Priority Mail service,
insured. Items shipped from our warehouse will ship either Priority
or UPS Ground. We also offer the option of UPS two day or next day
delivery. If you need your items faster, please call in your order
for next day delivery via UPS.
International Orders
International Orders are always shipped via USPS Global Priority,
unless you specifically request Global Express. Shipping costs
depend upon the weight of your package and its destination.
|
Below are some examples of Global Priority shipping costs
to various countries. As an example, we used a two pound
package insured for US $50.00. Your order may be different
depending upon weight and insured value.
Australia - 28.65
Belgium - 27.40
France - 26.40
Great Britan - 27.40
India - 26.10
|
International shipping Time
International orders are shipped within 48 business hours of receipt.
Typically packages arrive in the destination country via Global Priority
in 6-10 days.
Global Express is much faster, but also much more expensive. If
you prefer Global Express shipping we recommend you email us first
for delivery time and charges. Your tracking number will allow
you to check the movement of your package.
Possible Customs Delay
Although we ship international order quickly, please allow some additional
days in case your local customs office decides to delay delivey. Example
of customs delay: a customer in the Netherlands ordered on the 2nd
day of the month (a Saturday). We shipped the order on Monday, the
4th. They received the order on the 21st - less 4 weekend days, the
order took 13 business days to arrive.
International Order Status
We regret that we have no influence in speeding up your order through
customs, and we have no way to check on your local customs office
policies, potential delays and charges. Please note that you,
the Customer, are responsible for any shipping charges, potential
taxes, duties or other customs fees assessed in the country of delivery.
If in doubt, please check with your local customs regulations prior
to ordering.
If your order is refused by local customs and returned intact to
us, we will refund your original order amount (less any shipping fees
and a 15% restocking fee). Customs may randomly delay packages: we
have had reports of no delay at all to just a day or two, we've also
heard of package delays to up to two weeks. We sincerely regret that
we have no control over this, nor a way to check.
|
